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Are our wonderful products giving you a hard time? We're here to help. We're more than happy to assist you with any doubts and information you may need.
The Lavendu community
Did you just experience one of those incredible moments where all the stars aligned perfectly for you to get that rocking hairstyle? Share it and tag #lavendu #lovethestyle. Do you fill frustrated because there’s no way on Earth you will be able to replicate the same results ever again? Share an instastory of your attempt and tag us @lavendu_beauty. Who knows? We may be able to help you with a personalized tutorial.
Looking for the manual or copy of the warranty?
Type here the model designation, EAN code or batch number and find the list of available downloads. If you don't know where to find this information, check the sticker in your product or click here
Well, you're in the right place...
Start with the product section of this website. If you already purchased a product, try searching the download section for the manual. If everything else fails, use the contact form to reach us. Remember the acronym KISS - Keep It Simple, Sexy. #heytheresexy #freecompliments
How do I turn myself into a Victoria Secret angel?
Workout harder than ever, implement a military style discipline in your diet, run a tight beauty routine and hope you have the right genes... Oh! And you really have to start early in your life.
If that ship has sailed, we can help you looking your best with our tutorials. #realwomen #nobodyshaming #beautyisastateofmind #ornot
Animal testing policy
That's so yesterday! We are seriously against it.
On the bright side, we partnered up with DEKRA - a German laboratory, known for its industry leading standards. Together we ran rigorous tests and inspections assuring the product quality and the production standards. As a result, you should expect a trustworthy that will perform safely and as announced.
We remind you though that we did not test the users. For all the clumsy among us, we feel you and for you. #yourestillbeautiful #halfhairisbetterthannohair #hairstylefails #manicuregonewrong
Did you use real night sky paint and stardust on your products?
Aim for the stars! #gobigorgohome
Honestly, no. We couldn't. What kind of question is that?
Will I find the purpose of life in a Lavendu product?
Well... 10 points for effort for reading until the very last question of the FAQ.
The short answer is no. Odds are you won't the true meaning of life here, the same way you won't find happiness in a slice of pizza and true love during a hardcore night out with the girls - butttt we still do it, because the first makes you look A-M-A-N-Z-I-N-G, the second makes a statement in your guilty trip and the third is the kind of event where legends are born. It's all about the small victories. #cheapthrills #lavendu #lovethestyle #pizzaismytruesoulmate #foodie #party #nofallensoldiers